Organisations turn to NetOps to prevent network outages caused by infrastructure changes with great success

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Nearly half (48%) of senior IT decision-makers globally say that more than quarter of the outages their organisations have suffered over the past two years have been caused by changes to the network infrastructure, according to a recent survey of 500 global IT decision makers commissioned by Opengear, a Digi International company.  

The study, titled ‘Measuring the True Cost of Network Outages,’ found that almost half (44%) of survey respondents said they were ‘increasing the level of automation across the network’ to drive up network resilience within their organisation and combat these outages.

In addition, nearly 60% of the overall survey sample said their organisation had introduced a NetOps automation approach across its network operations. Significantly, 89% said that it had made that network more reliable, while just 1% overall said it had become less reliable speaking of the high-reward, low-risk nature of the approach.

“With outages on the rise, and network engineers currently unable to travel to affected sites to make fixes, network automation is rapidly becoming a necessity. Being able to use standard NetOps tools such as Docker, Python and Ansible, within the network management infrastructure itself, simplifies and accelerates deployment of those automation routines. A NetOps-enabled console server can be the key to unlocking NetOps for many companies.” 

Steve Cummins, vice president of marketing, Opengear,

In addition to increased network reliability, respondents most commonly cited enhanced security (48%), time savings (45%) and cost savings (41%) as the biggest benefits having a solution that could operate independently from the main in-band network and detect and remediate network issues automatically.

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