UPS manufacturer CENTIEL UK, has announced it is continuing to grow its service department with the appointment of Will Simmons as external service sales engineer. Will Simmons will now be responsible for continuing the expansion of CENTIEL’s service sales portfolio, focusing on delivering the best solution for CENTIEL’s UK wide customer base.
Louis McGarry, sales and marketing director, CENTIEL UK confirmed: “CENTIEL is well-known as a manufacturer of Swiss quality innovative UPS solutions. However, we also provide comprehensive service and maintenance contracts for a wide variety of UPS installations across the UK. Will Simmons has ‘lived and breathed’ service for almost ten years. He is perfectly placed to support our valued customers’ service requirements and to help them select the right solution at the right time in a product’s lifecycle. Will’s extensive experience will be an asset to our team to support our serviced installations.”
Will Simmons, external service sales engineer, CENTIEL UK explains: “I am excited to join a team of CENTIEL’s calibre. CENTIEL’s UPS technology has a well-earned reputation for its high availability and efficiency. This, in combination with the flexible nature of the modular approach, or the option of stand-alone UPS manufactured with the same Swiss build quality, means there really are no limits to providing the very best solution for our customers.
“I will be responsible for new maintenance contracts and remedial works such as capacitor and battery replacements. Total cost of ownership calculations on behalf of customers will be critical to determine if it’s more cost effective to re-size a solution appropriate to the load, rather than simply ‘replace what’s there’. I am looking forward to being able to provide the best advice and developing the most appropriate solution for our customers’ needs to ensure their critical power remains protected at all times.”
Prior to joining CENTIEL, Will Simmons worked as a business development executive and also a service sales engineer at Kohler Uninterruptible Power for almost three years. Will also spent almost five years at critical digital infrastructure provider Vertiv, in addition to other service roles in the white goods and medical sectors in both the UK and Australia.