Tata Consultancy Services (TCS) has expanded its 18-year long strategic partnership with Swiss Re to help the latter build a more social and open digital workspace leveraging the cloud, to drive greater collaboration and innovation.
As part of this initiative, TCS will help Swiss Re to further develop its future-ready, cloud-based digital workplace using Microsoft technologies, and manage the underlying operations. Adopting agile ways of working, Swiss Re and TCS will work collaboratively to deliver a persona-based, insights-driven user experience for over 18,000 end-users.
TCS will help Swiss Re enhance operational excellence through state-of-the-art, lean processes across the end-to-end workplace support function by bringing automation and implementing DevOps best practices. TCS will create self-heal and self-help operations to automate standard processes and enable out-of-the box endpoints with a seamless corporate experience.
A key focus area for this partnership will be to accelerate the innovation pipeline within the organisation, specifically in the areas of immersive experiences and artificial intelligence with the support of edge technologies in the market, which will help Swiss Re to boost its Hybrid Collaboration strategy.
“Accelerating Swiss Re’s journey to become a leading tech and data-led risk knowledge company, we work closely with our partners to co-create new and innovative solutions by leveraging technology and data to drive value for our clients,” said Youngran Kim, Group Chief Technology Officer, Swiss Re. “We partnered with TCS to leverage their insurance domain experience, strategic partnership with Microsoft and proven track record in successfully executing similar large transformation programs including with Swiss Re. Together with TCS and Microsoft, we want to empower our employees with a seamless and secure Digital Workplace experience.”
Siva Ganesan, Global Head, Microsoft Business Unit, TCS, said, “The key to building an innovative, future-ready organisation is a vibrant digital workplace that fosters creativity and collaboration, while keeping data and interactions secure. TCS is thrilled to expand its long-standing partnership with Swiss Re to build a new digital workplace using Microsoft technologies, and help them accelerate their innovation and growth.”