NEM News

Quality monitoring tool from SmartLabs provides insights for network owners to better understand customer viewing behaviour and manage churn

07 Jan: Quality monitoring tool from SmartLabs provides insights for network owners to better understand customer viewing behaviour and manage churn

SmartLabs, provider of multi-screen, multi-network solutions for video streaming, has released the latest feature-rich version of its SmartCARE quality monitoring tool, which can help operators and content providers understand audience behaviour and changes in viewing habits alongside verifying technical performance.