Brian Atkinson, GM and VP EMEA at @Five9 investigates how the contact centre industry is evolving and why the technical capabilities of cloud-based architecture needs to be considered to ensure continuity and security. READ MORE…
Brian Atkinson, GM and VP EMEA at @Five9 investigates how the contact centre industry is evolving and why the technical capabilities of cloud-based architecture needs to be considered to ensure continuity and security. READ MORE…